Q&A


Can't edit my work

Patrick

Asked by: Patrick

10th June

Hi there, does anybody know why? When I try to edit any of my rooms, someone elses floor plan and view appears over mine, I tried with various rooms and the same thing happens with all my rooms. Is it possible for someone to take over ones profile and play with someones work? HELP

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  • SylviaAst

    SylviaAst

    10th June

    Asked 4 questions

    Answered 64 questions

    Patrick--

    I sent the following (edited) message to "chloe," Q & A, and as "feedback" to mydeco yesterday. NO RESPONSE OR SOLUTION YET.

    Hi, I am new here. Your room "My study 2" was just published under my name. This morning I was working on my room "sleeping Blue" and when I saved it, it never published. I tried several times and got many error messages. Eventually I gave up and x'd out and even left the internet. When I came back to mydeco---EVERY ROOM I OPEN/EDIT OPENS TO YOUR ROOM. I have to close your study and I have not been saving the changes. I HAVE TRIED EVERYTHING SHORT OF CALLING mydeco FROM ATLANTA TO STOP THIS PROBLEM. My last effort to get it to stop was to save the changes. I did and ofcourse---It published it. That still didn't help. I do apologize and certainly am not trying to take credit for your work. Any help you can give would be greatly appreciated.

    etc, etc,________If anyone can help us out there please let me & Patrick know. Thanks

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  • JenniferScott

    JenniferScott

    11th June

    Asked 3 questions

    Answered 48 questions

    Hi Patrick and Sylvia,

    Could you email me - jennifer@mydeco.com - and I will ask someone to look into this.

    Thanks,

    J.

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