This page (together with the documents referred to on it) tells you the terms and conditions on which we supply any of the products (Products) listed on our website mydeco.com (our site) to you. Please read these terms and conditions carefully and make sure that you understand them, before ordering any Products from our site. You should understand that by ordering any of our Products, you agree to be bound by these terms and conditions.
You should print a copy of these terms and conditions for future reference.
Please click on the button marked "I Accept" at the end of these terms and conditions if you accept them.
Please understand that if you refuse to accept these terms and conditions, you will not be able to order any Products from our site.
1. Information about us
We operate the website mydeco.com. (the "Mydeco Website"). We are MYDECO ECOMMERCE LTD ("We"). We are registered in England and Wales under company number 08045443 and have our registered office at Gunpowder House 66-68 Great Suffolk Street, London SE1 0BL. Our main trading address is Newcombe House, 45 Notting Hill Gate, London W11 3LQ. Our VAT number is GB 905833717. We are a limited company.
2. Service availability
2.1 Our site is only intended for use by people resident in the United Kingdom for such vendors . We do not accept orders from individuals outside the United Kingdom
2.2 We do not accept orders from addresses outside the United Kingdom
3. Your status
By placing an order through our site, you warrant that:
- you are legally capable of entering into binding contracts; and
- you are at least 18 years old; and
- you are resident in the United Kingdom; and
- you are accessing our site from that country.
4. Our Status
4.1 Mydeco promotes the products of individual vendors (Products) and acts as an agent for such vendors to provide a shopping service allowing users to place orders for Products advertised on the Mydeco Website. We also provide links on the Mydeco Website to the websites of other companies, whether affiliated with us or not.
4.2 If you decide to purchase one of the Products advertised on the Mydeco Website, you will enter into a contract of sale between you and the individual vendor and you will be asked to accept the vendors’ terms and conditions of sale. We will disclose your personal information related to that transaction to the vendor.
4.3 We cannot give any undertaking that products you purchase from vendors through the Mydeco Website, or from companies to whose website we have provided a link on our site, will be of satisfactory quality, and any such warranties are disclaimed by us absolutely. This disclaimer does not affect your statutory rights against the vendor.
5. How the contract is formed between you and the individual vendors
5.1 After placing an order, you will receive an e-mail from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to the vendor to buy a Product. All orders are subject to acceptance by the vendors, and we will confirm such acceptance to you by sending you an e-mail that confirms that the Product has been ordered (Order Confirmation). When the Product has been dispatched to you by the vendor, we will send you a Dispatch Confirmation (Dispatch Confirmation).
5.2 The contract of sale between you and the vendor (Contract) will only be formed when we send you the Order Confirmation. The Contract will be governed by the terms and conditions of sale of the. These terms and conditions of sale vary from vendor to vendor and are available on the vendor page on mydeco.com. You should review those terms carefully before making any order. You will be asked to agree with those terms and conditions before placing your order.
5.3 The Contract will relate only to those Products whose order we have confirmed in the Order Confirmation. We will not be obliged to supply any other Products which may have been part of your order until the order of such Products has been confirmed in a separate Order Confirmation.
6. Consumer rights
6.1 If you are contracting as a consumer, you may cancel a Contract at any time
- before the date of our Dispatch Confirmation that your Product has been shipped to you and
- within ten (10) working days, beginning on the day after you received the Products.
6.2 In both cases, you will receive a full refund of the price paid for the Products in accordance with our refunds policy (set out in clause 9 below).
6.3 To cancel a Contract, you must inform us in writing. You must also return the Products to the vendor as soon as reasonably practicable, and at your own cost (unless the Poduct is defective). You have a legal obligation to take reasonable care of the Products while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation.
6.4 You will not have any right to cancel a Contract for the supply of any of the following Products:
- Customized and made to order items;
- Perishable items;
- Items that cannot be resold for health and hygiene reasons once unwrapped.
6.5 Details of your statutory right of cancellation, and an explanation of how to exercise it, are provided in the Order Confirmation. This provision does not affect your other statutory rights as a consumer.
7. Availability and delivery
Your order will be fulfilled by the delivery date set out in the Order Confirmation or, if no delivery date is specified, then within 30 days of the date of the Dispatch Confirmation, unless there are exceptional circumstances.
8. Risk and title
8.1 The Products will be your responsibility from the time of delivery.
8.2 Ownership of the Products will only pass to you when we receive full payment of all sums due in respect of the Products, including delivery charges.
9. Price and payment
9.1 The price of the Products and our delivery charges will be as quoted on our site from time to time, except in cases of obvious error.
9.2 Product prices include VAT. However, if the rate of VAT changes between the date of your order and the date of delivery, we will adjust the VAT you pay, unless you have already paid for the Products in full before the change in VAT takes effect.
9.3 Product prices and delivery charges are liable to change at any time, but changes will not affect orders in respect of which we have already sent you an Order Confirmation.
9.4 Our site contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on our site may be incorrectly priced. We will normally verify prices as part of our procedures so that, where a Product's correct price is less than our stated price, we will charge the lower amount when dispatching the Product to you. If a Product’s correct price is higher than the price stated on our site, we will normally, at our discretion, either contact you for instructions before dispatching the Product, or reject your order and notify you that we are rejecting it.
9.5 If the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as an error, we do not have to provide the Products to you at the incorrect (lower) price.
9.6 Payment for all Products must be by credit or debit card. We accept payment with VISA, American Express, Mastercard, and Paypal.
10. Our refunds policy
10.1 If you return a Product to a vendor:
- because you have cancelled the Contract before receiving a Dispatch Confirmation.
- because you have cancelled the Contract within the ten-day period after delivery (see clause 5.1 above)
10.2 we will process the refund due to you as soon as possible and, in any case, within 30 days of the day on which you gave us notice of cancellation. In this case, we will refund the price of the Product in full, and any applicable delivery charges. However, you will be responsible for the cost of returning the item to the vendor.
10.3 If you return a Product for any other reason (for instance, because you have notified us in accordance with clause 18 that you do not agree to a change in these terms and conditions or in any of our policies, or because you consider that the Product is defective), we will examine the returned Product and will notify you of your refund via e-mail within a reasonable period of time. We will usually process the refund due to you as soon as possible and, in any case, within 30 days of the day we confirmed to you via e-mail that you were entitled to a refund. We will refund the price of a defective Product in full, any applicable delivery charges and any reasonable costs you incur in returning the item to the vendor.
10.4 We will usually refund any money received from you using the same method originally used by you to pay for your purchase.
11. Our liability
11.1 Subject to clause 9.3, if we fail to comply with these terms and conditions, we shall only be liable to you for the purchase price of the Products.
11.2 We will not be liable for losses that result from our failure to comply with these terms and conditions that fall into the following categories:
- loss of income or revenue;
- loss of business;
- loss of profits;
- loss of anticipated savings;
- loss of data; or
- waste of management or office time.
However, this clause 9.2 will not prevent claims for loss of or damage to your physical property that are foreseeable or any other claims for direct loss that are not excluded by categories (a) to (f) inclusive of this clause 9.2.
11.3 Nothing in this agreement excludes or limits our liability for:
- death or personal injury caused by our negligence;
- fraud or fraudulent misrepresentation;
- any breach of the obligations implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982;
- defective products under the Consumer Protection Act 1987; or
- any other matter for which it would be illegal for us to exclude or attempt to exclude our liability.
11.4 Product sare sold to you by a third party seller through the Mydeco Website. The seller's individual liability will be set out in the seller's terms and conditions.
12. Import duty
12.1 If you order Products from the Mydeco Website for delivery outside the UK, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.
12.2 Please also note that you must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable for any breach by you of any such laws.
13. Written communications
Applicable laws require that some of the information or communications we send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
14. Notices
All notices given by you to us must be given to Mydeco at cs@mydeco.com. We may give notice to you at either the e-mail or postal address you provide to us when placing an order, or in any of the ways specified in clause 12 above. Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.
15. Transfer of rights and obligations
15.1 The contract between you and us is binding on you and us and on our respective successors and assignees.
15.2 You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or obligations arising under it, without our prior written consent.
15.3 We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract.
16. Events outside our control
16.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these Terms and Conditions of Service that is caused by events outside our reasonable control (Force Majeure Event).
16.2 A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:
- strikes, lock-outs or other industrial action;
- civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;
- fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;
- impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;
- impossibility of the use of public or private telecommunications networks;
- the acts, decrees, legislation, regulations or restrictions of any government; and
- pandemic or epidemic.
16.3 Our performance under these Terms and Conditions of Service is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under these Terms and Conditions of Service may be performed despite the Force Majeure Event.
17. Waiver
17.1 If we fail to insist upon strict performance of any of your obligations under these Terms and Conditions of Service, or if we fail to exercise any of the rights or remedies to which we are entitled under these Terms and Conditions of Service, this will not constitute a waiver of such rights or remedies and will not relieve you from compliance with such obligations.
17.2 A waiver by us of any default will not constitute a waiver of any subsequent default.
17.3 No waiver by us of any of these Terms and Conditions of Service will be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with clause 12 above.
18. Severability
If any court or competent authority decides that any of the provisions of these Terms and Conditions of Service or any provisions of these Terms and Conditions of Service are invalid, unlawful or unenforceable to any extent, the term will, to that extent only, be severed from the remaining terms, which will continue to be valid to the fullest extent permitted by law.
19. Entire agreement
19.1 These Terms and Conditions of Service and any document expressly referred to in them constitute the whole agreement between us and supersede all previous discussions, correspondence, negotiations, previous arrangement, understanding or agreement between us relating to the subject matter of these Terms and Conditions of Service.
19.2 Each of us agrees that our only liability in respect of those representations and warranties that are set out in this agreement (whether made innocently or negligently) will be for breach of contract.
19.3 Nothing in this clause limits or excludes any liability for fraud.
20. Our right to vary these terms and conditions
20.1 We have the right to revise and amend these Terms and Conditions of Service from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system's capabilities.
20.2 You will be subject to the policies and terms and conditions in force at the time that you place an order for products with us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these terms and conditions before we send you the Order Confirmation (in which case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within seven working days of receipt by you of the Products).
21. Law and jurisdiction
These Terms and Conditions of Service and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by English law. Any dispute or claim arising out of or in connection with these Terms and Conditions of Service or their formation (including non-contractual disputes or claims) will be subject to the non-exclusive jurisdiction of the courts of England and Wales.
22. Third party rights
A person who is not party to these Terms and Conditions of Service shall not have any rights under or in connection with them under the Contracts (Rights of Third Parties) Act 1999.
